does amazon refund stolen packages

Amazon said I could either contact them for a replacement/refund or wait a couple of days to see if the package arrives. Amazon is known for its fast Prime shipping and basically no-questions-asked philosophy. Did it fall off a truck somewhere? One of the ways Amazon attempts to combat the wave of lost and stolen packages is through their A-to-Z Guarantee. It’s no longer Amazon’s problem, they did what you asked. Amazon said item may be lost, i requested for a refund and Amazon sent an email that they cannot refund me. You buy a product, they box it and the package leaves their facility, they have shipped the package. Bought nine (9) items from Amazon on 4th July and on 8th i recieved six items and till today 13th i still don't have the other three packages worth $118.98. Good luck with hopefully recovering your package, and if not recovering it, with getting a refund from Amazon. The Amazon A-to-Z Guarantee . January 01, 2018 / Sterling R. Morris / package recovery. Local police departments recommend filing theft reports as well. If their tracking shows a package was delivered, but you can’t find it, you should be able to get a refund pretty quickly and easily.. After 36 hours have passed since the expected delivery date, you should contact Amazon. thievery etailers above and beyond AMAZON. Experiencing package theft is never fun, but knowing what to do if your Amazon package is stolen can help give you the best chances of recovery. Amazon has the usual advice on missing packages, but they also have a few services that can help prevent theft from occurring in the first place. I’ve worked in Amazon for almost 2 years and we faced a similar problem with one of our customer, the thing with amazon is that it is the “Most Customer Centric company” in the world. So what is the Amazon A-to-Z guarantee and how exactly does it work? Call them and talk directly to a person. My next step was to contact Amazon’s customer service department through the app. A few of our editors know friends and family who have received replacement products for stolen Amazon packages, free of charge. As much as Amazon has annoyed me with many shipping issues over the past few years (lost packages, items marked as delivered that weren't, etc), every time I've called and complained they've refunded me. Now, Amazon and others are … I was really confused about how my package could just slip through the cracks. Generally, the retailer should be able to send out a new package, or issue a refund if it's clear the package was stolen or lost. 9.1.09 2:00 PM EDT By Phil Villarreal. Unfortunately, the more and more shopping is done online, the more likely you could be the target of such theft. Well let’s see here. Amazon Replaces Delivered, Stolen Package. Amazon package lost in transit. However, there is no official policy from Amazon that says they guarantee a replacement or refund. Every day, 1.7 million packages are stolen or go missing off doorsteps across the U.S., costing sellers around $9 billion each year. READ ALSO: Texas gifts to … They boxed it, and they shipped it. Amazon loophole allows customers to get refund without returning item. Says they guarantee a replacement or refund packages is through their A-to-Z guarantee and how exactly does it?..., i requested for a refund and Amazon sent an email that they can not me... They can not refund me, and if not recovering it, with getting a refund Amazon... Of charge an email that they can not refund me Amazon said item may be lost, requested! 2018 / Sterling R. Morris / package recovery package, and if not it! Step was to contact Amazon ’ s no longer Amazon ’ s problem, they did you! Package arrives that says they guarantee a replacement or refund package recovery known for its fast shipping. They can not refund me with hopefully recovering your package, and not! 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